Privacy Policy
Last Updated: August 24, 2026
At Timber & CO, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
Information We Collect
When you place an order, create an account, contact us, or browse our website, we may collect information such as:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment and transaction information
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Order details
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Device and website usage information
How We Use Your Information
We may use your information to:
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Process and fulfil your orders
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Arrange shipping and delivery
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Provide order confirmations and tracking information
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Respond to customer enquiries
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Process payments
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Prevent fraud and unauthorised transactions
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Manage payment disputes
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Improve our website, products and services
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Send promotional communications where permitted
Order Fulfilment
Some products sold by Timber & CO may be fulfilled through third-party suppliers and fulfilment partners. Information necessary to process and deliver an order may be shared with the relevant fulfilment and shipping providers.
Payment Information
Payments may be processed by third-party payment providers. Timber & CO does not necessarily store complete payment card details on its own systems.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and support advertising and analytics.
Information Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services for payment processing, analytics, advertising, shipping, order fulfilment and other business operations. These providers may process information according to their own privacy policies.
Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
Your Privacy Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.
For privacy-related questions, contact us at:
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Timber & CO
Email: iakforbusiness@gmail.com