Terms & Conditions

Last Updated: August 24, 2026

Welcome to Timber & CO. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Our Store

Timber & CO provides furniture, lighting, home décor and related products through our online store.

2. Product Information

We make reasonable efforts to ensure product descriptions, images, dimensions, colours and specifications are accurate. However, minor variations may occur due to manufacturing, lighting, photography, screens or product batches.

3. Prices

All product prices are displayed on the website at the time of purchase. Prices, promotions and availability may change without prior notice.

We reserve the right to correct pricing, product or listing errors.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

We reserve the right to refuse or cancel an order where necessary, including situations involving suspected fraud, pricing errors, supplier availability issues or other operational circumstances.

5. Third-Party Fulfilment

Certain products may be sourced and fulfilled through third-party suppliers and fulfilment partners. This may affect shipping times, packaging and product availability.

6. Shipping

Shipping availability, estimated delivery times and applicable charges may vary by product and destination.

Customers are responsible for providing accurate shipping information.

7. No Refund Policy

Unless otherwise required by applicable law, all sales are final and Timber & CO does not offer refunds or returns for change of mind, incorrect selection, personal preference or other non-defective reasons.

Nothing in this policy is intended to exclude or limit any consumer rights that cannot legally be excluded.

8. Damaged or Incorrect Orders

If an order arrives damaged, defective or materially different from what was ordered, please contact us as soon as possible at iakforbusiness@gmail.com with your order details and supporting photographs or other evidence.

We will review the matter and determine the appropriate resolution in accordance with applicable law and our supplier/fulfilment procedures.

9. Payment Disputes

Customers should contact Timber & CO first regarding any order or payment issue so we can investigate and attempt to resolve the matter.

Where a payment dispute or chargeback is opened, we may provide relevant order information, transaction records, shipping information, tracking details and other supporting evidence to the applicable payment provider.

10. Intellectual Property

All website content, branding, graphics, text, logos and other materials provided by Timber & CO are protected by applicable intellectual-property laws and may not be copied, reproduced or distributed without permission.

11. Website Use

You agree not to misuse the website, attempt unauthorised access, interfere with website operation, submit fraudulent orders or use the website for unlawful purposes.

12. Limitation of Liability

To the extent permitted by applicable law, Timber & CO will not be responsible for indirect or consequential losses arising from the use of the website or products.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

14. Contact

For questions regarding these Terms & Conditions:

Timber & CO
Email: iakforbusiness@gmail.com